Are you planning on buying flowers for your loved one this Valentine’s Day? You might want to think twice about ordering them online.
A Bournemouth florist wants to warn consumers about the dangers of buying bouquets from online companies.
Sarah Patient, from Flowers at 166 on Charminster road, explains many online companies outsource their services to ‘second-rate’ florists who use poor-quality flowers to make bouquets.
She explains that every year she has customers panic-buying from her florists because their online order has gone wrong.
“I love Valentine’s Day, it’s my favourite time of the year because I like seeing all the love in the world.
“Obviously in this industry we get a lot of sadness and we deal a lot with funerals so when Valentine’s comes it’s really nice.
“But we will get five, if not more, people come in here this year at the very last minute where their partner has had the flowers and they’re awful or they haven’t been delivered and that will all be from these auto-collating companies online.
“You’re only really getting what you pay for and if a deal’s too good to be true, it generally is.”
Sarah is part of several florists groups and finds out about ‘scam’ companies before consumers every year.
Andy King, Commercial Director of online flower delivery site Bunches explains their company does not outsource its services and provides rigorous checks on its orders.
“Whilst we are an online flower company, we do not outsource any of our orders to florists unlike ‘relay’ companies such as Interflora or eFlorist.
“At Bunches, we manage everything in-house and we work only with the best suppliers who provide us with the highest quality flowers for all the products we offer to our customers.
“We have a number of quality checks in place to ensure that every bouquet we send out is of the highest possible quality for recipients.
“This means that when required, we will reject flowers that do not meet our required quality standard.”